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Delivery and returns

Estimated delivery times

Normal periods

Delivery times will vary based on your location. However, the majority of orders are delivered within the times stated below.

In stock items: 3-7 week days.
Shoes: 4-11 week days.
Name badges: 4-11 week days.
Hejco: 7-10 week days.
Littmann: 7-10 week days.

Orders are usually dispatched from our warehouse within 24 hours* with Royal Mail. Expected delivery time for stock items is 3-7 working days. If an item is ordered, but is for some reason not in stock, we will notify you and send your order as soon as the goods arrive to Color4care's warehouse. Please note that when purchasing a name badge or shoes, an additional 1-3 working days will be required as these products are manufactured specifically for you. Specialty order items (such as Littmann products and certain work clothing) have a delivery time of 7-12 working days.

During peak mail periods, parcels may be delayed with Royal Mail 1-2 days. Incomplete address details may further delay delivery times with Royal Mail.

* Orders placed Sun-Thursday. All other orders are dispatched on Monday.

Returns - 14 day return policy

If you wish to return the item, please contact us by email in advance. All orders made with are covered by our 14 day return policy. This policy also covers manufacturing defects during that period. If an item is found to be damaged when opening the package, please contact us immediately. We will either offer you a new product give your money back. As the buyer, it is very important that you inspect the goods for any visible defects. Be sure to save the packing slip and receipt. If the package seems to have been damaged during transit, please make a complaint directly with your local post office. When returning a item, please ensure that is is adequately packaged and send with the original packaging. Enclose your name, order number and reason for returning the item.